Beta support

How can we help?

Send beta feedback or a support request to eric@unboxed.ventures. Do not include message bodies, attachments, passwords, refresh tokens, or other private mail data.

Include these safe details

• iPhone or iPad model and iOS version
• Unboxed Mail version and build from Settings → Unboxed Mail
• The feature and approximate time the problem occurred
• Whether the Gmail account needs reconnection
• A Release Health export, if requested; it contains controlled diagnostics without message content

Quick recovery

• Check Settings → Gmail accounts for a reconnect prompt.
• Open Settings → Release Health to review sync and recovery status.
• For a send marked “Needs review,” check Gmail Sent before restoring it as a draft.
• If notifications stop, open the app once and confirm notifications are enabled in iOS Settings.

Remove your data

Follow the steps on the data deletion page.